I JUST PLACED AN ORDER. CAN I CANCEL IT?

• We apologize for the inconvenience. Once an order is submitted, it may not be canceled or refunded. We encourage customers to their order details carefully before submitting their order.

DO YOU OFFER ANY STUDENT OR MILITARY DISCOUNTS?

• We do not offer discounts to select groups at this time. Join our Luxxe list for updates on upcoming promotions.

DO YOU OFFER WHOLESALE?

• We do not provide wholesale purchases at this time.

HOW MANY BUNDLES ARE RECOMMENDED FOR STYLING?

• The number of bundles you need will be based upon the desired look you're trying to achieve.
• For a full look, 3 bundles are usually required for hair up to 18 inches.
• Lengths over 20 inches we recommend at least 3 bundles or more bundles for a fuller look.

HOW LONG DOES HER LUXXE HAIR LAST?

• Our hair can last for more than one year depending on the way you treat the hair. We recommend co-washing the hair with non-sulfate shampoos and conditioners as well.

CAN I COLOR MY HER LUXXE HAIR?

• Yes, you can but we recommend hiring a professional colorist to help achieve the desired look that you want.

WHEN WILL MY ORDER SHIP?

• All orders are processed and shipped within 7 - 15 business days of purchase. Delays may occur due to restrictions related to the COVID health pandemic. Once your order is processed, shipping will take 3-5 business days.

DO YOU SHIP TO P.O. BOXES?

• Yes, we ship to P.O. boxes.

DO YOU SHIP INTERNATIONALLY?

• Yes we do offer international shipping. Any customs fees are to be paid by the customer.

GET IN TOUCH
If you need any help, feel free to contact us: sales@herluxxehair.com.

Her Luxxe Hair
729 Grapevine Hwy
#1009
Hurst, TX 76054
(469) 629-9709