Her Luxxe Hair does NOT offer refunds. When placing an order, make sure you choose the correct lengths, texture, and/or color.

BEFORE CHECKING OUT, PLEASE ENSURE THAT YOUR BILLING & SHIPPING ADDRESS MATCHES. IF IT DOES NOT, OUR SYSTEM WILL AUTOMATICALLY CANCEL YOUR ORDER.

DUE TO COVID-19, THERE WILL BE A DELAY IN THE PROCESSING & SHIPPING OF ALL ORDERS. ALL ORDERS WILL BE PROCESSED WITHIN 7-10 BUSINESS & CAN TAKE UP TO 5 ADDITIONAL BUSINESS DAYS FOR THE ORDER TO BE DELIVERED.